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HRO TODAY April 2013

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Learning Teaching Talent Many metrics justify calibrated training efforts. But try this one: profit. By Rania Stewart Today's business environment is highly competitive as a result of HR professionals have an opportunity to improve the corporate macro trends such as economic pressures and opportunities, as bottom line by facilitating high-impact learning. That said, well as technology developments and innovations. In an effort becoming a HILO is easier said than done. Many companies fall into to differentiate, and create or maintain competitive advantage, the trap of offering training sessions, physical and online courses, business leaders challenge managers and associates to think and other certification programs, simply for the sake of doing so. strategically to develop business initiatives impacting the bottom line and contributing to overall company success. To begin properly, HR pros should consider two factors to determine if their learning programs will make the grade. While the human resources department is often thought of as a cost center, common HR-driven processes, when executed Is learning a part of corporate culture? The most effective learning effectively, can help companies increase profit and operate programs are as much a part of a company's culture as other more efficiently. One such process is the development of workplace policies, employee collaboration programs, and the corporate learning and training programs. According to a overarching corporate vision and persona. While some training 2012 study by research organization Bersin by Deloitte, high- programs directly correlate with culture—team building exercises, impact learning organizations (HILOs) generated, on average, for instance—HILOs can help shape company culture by arming three times higher profit growth between 2008 and 2011 than talent with the skills and training needed to be effective. Learning counterpart organizations. The study also concluded that programs can also improve employee retention, ensuring that HILOs are considered more efficient, effective, and aligned to employees know that their managers are investing in their long- corporate performance management. term success. [46] HRO TODAY MAGAZINE | APRIL 2013

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