Issue link: https://www.e-digitaleditions.com/i/131821
Baker's Dozen: MSP 2. Staff Management | SMX Website: www.staffmanagement.com Founded in 1988, Staff Management | SMX is a recognized global leader in outsourced workforce management solutions that deliver best talent, drive compliance, yield tangible savings, and build sustainable value. Staff Management | SMX's approach helps clients optimize workforce mix, create a progressive employment offering, and reduce employment costs. Winner of the 2012 American Business Award for Company of the Year, Staff Management | SMX is ranked one of the top MSP providers worldwide by buyers on HRO Today's 2012 MSP Baker's Dozen and among the largest global staffing providers by the Staffing Industry Analysts. Staff Management | SMX has been a charter member in the U.S. Immigration and Customs Enforcement IMAGE Program since 2006 and holds Workers' Compensation Risk Certification. Services: • Outsourced workforce management (OWM) • Managed service provider (MSP) • Proprietary and leading third-party VMS technologies • End-to-end supplier strategy, sourcing, and management • Comprehensive program governance • Workforce planning and optimization • Direct hire programs • Independent contractor (1099) administration • Full-service SOW, managed and outsourced services procurement management • Master, hybrid and neutral models • On- and off-site support • Diversity supplier program Most important metrics: • Hard and soft cost savings • Order fulfillment • On-time fulfillment • Turnover/attrition • Overtime • Quality of worker/hire • • • • • • • • • • • • End-user, supplier and workforce training Precision recruitment, sourcing and media buying Workforce scheduling, performance and audit management Job sharing framework and technology VMS technology configuration and administration Consolidated invoicing Enterprise-wide reporting and analytics Rate intelligence and workforce planning Risk and compliance management Employment eligibility verification Worker classification support and payrolling Service level agreement (SLA) attainment and administration • • • • • • • Cost per hire Supplier performance Hiring manager and supplier satisfaction Contract and audit compliance Diverse supplier spend Invoice/payroll accuracy Safety record 3. Guidant Group Website: www.guidantgroup.com With more than a decade of workforce consultation, strategic design and management experience, Guidant Group is an industry leader in designing, implementing, and managing contingent workforce and recruitment process outsourcing solutions that cross the spectrum of labor categories and geographies. As part of Impellam Group, a $1.9 billion publicly traded global organization, Guidant Group offers seamless workforce optimization strategies for clients in all industries. Our solutions include design, process optimization, performance management, analytics and reporting, compliance management and audit, risk mitigation, program oversight, and cost management. Services: • Managed services provider (MSP): Master vendor, vendor neutral or blended (hybrid) contingent staffing management services, facilitated by e-volution™ our proprietary workforce management technology or leading third-party VMS applications. • Recruitment process outsourcing (RPO): End-to-end, selective, project-based, and recruiter-on-request. • Payroll (sourced): Responsibility for all employer-related activities, including onboarding and management for client-identified, pre-identified or transitioning talent. • Independent contractor compliance (ICC): Consulting and management services for IC/1099 engagements that offers process analysis/recommendation, risk assessments and contractor vetting, management and audit. • Statement of Work (SOW): Evaluating historical SOW labor usage by location and department and managing project-based/ statement of work engagements ranging from single site engagements to a group of significant size deployed across multiple locations. Most important metrics: • • • [14] Customer, candidate, and vendor satisfaction Cost effectiveness Quality of service HRO TODAY MAGAZINE | APRIL 2013 • • • Compliance Diversity spend Suppler performance