PADRE DAM

Five Year Business Plan: Fiscal Year 2018-2022

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E n s u r i n g a S t r o n g F u t u r e 62 | P a g e Public Communication – Key Focus Areas •Develop and maintain online reporting tool to share District's performance measures, successes and efficiencies •Provide educational tours and opportunities to customers •Engage customers through informational campaigns on the services we provide Demonstrating Value •Advanced Water Purification Program Public Outreach and tours •Advanced Water Purification Program customer messaging on project benefits and construction •Benefit and needs messaging for water supply reliability projects •Water supply condition messaging Water Supply and Reliability Messaging •Communicate effectively to customers on District projects •Update District website to remain current with technology and messaging methods •Social media messaging •Develop positive earned media for the District through interesting news Public Outreach •Build relationships with elected officials serving our community •Provide District updates regularly •Stay informed on State and Federal policies •Engage in and comment on relevant water-related legislation Government Relations

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