Chandler-Gilbert Community College Course Catalog and Student Handbook for the 2017-2018 year.
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Course Descriptions Course Descriptions Chandler-Gilbert Community College Catalog and Student Handbook 2015-2016 For the most current information regarding course descriptions, log on to www.maricopa.edu/academic/ccta. 457 CIS - Computer Information Systems CIS102 / 1 CREDIT / 1 PERIOD INTERPERSONAL AND CUSTOMER SERVICE SKILLS FOR IT PROFESSIONALS Examines behaviors necessary to develop and support an effective client service organization. Focuses on methods of increasing the effectiveness of help-desk professionals when responding to a range of customer conditions. Prerequisites: None. CIS103 / 3 CREDITS / 4 PERIODS INTRODUCTION TO SOCIAL MEDIA Identify and explain social media and Web 2.0 technologies for personal, academic, professional, and business applications. Create and maintain accounts on various sites to socialize, write, and share multimedia, while understanding the related ethics, privacy and security issues. Prerequisites: None. CIS105 / 3 CREDITS / 4 PERIODS CIS 1120 SURVEY OF COMPUTER INFORMATION SYSTEMS Overview of computer technology, concepts, terminology, and the role of computers in business and society. Discussion of social and ethical issues related to computers. Use of word processing, spreadsheet, database, and presentation software. Includes uses of application software and the Internet for efficient and effective problem solving. Exploration of relevant emerging technologies. Prerequisites: None. CIS108 / 1 CREDIT / 2 PERIODS ELECTRONIC PORTFOLIO DEVELOPMENT Compile, reflect on, and select prior learning experiences and artifacts. Design, produce, and publish an online portfolio that documents prior learning. Includes techniques for presenting the electronic portfolio for evaluation. Prerequisites: (CIS105 or BPC110), or permission of instructor. CIS113DE / 3 CREDITS / 4 PERIODS MICROSOFT WORD: WORD PROCESSING Using word processing software to create, name and manage files, edit text, format, apply themes and styles, create and modify tables, apply desktop publishing features, and print a variety of types of documents. Prerequisites: None. CIS114AE / 1 CREDIT / 2 PERIODS EXCEL: LEVEL I Computer spreadsheet skills for solving business problems using Excel, including calculations, forecasting, and projections. Prerequisites: None.