Chandler-Gilbert Community College Course Catalog and Student Handbook for the 2017-2018 year.
Issue link: http://www.e-digitaleditions.com/i/552782
Course Descriptions College Services and Regulations Chandler-Gilbert Community College Catalog and Student Handbook 2015-2016 47 Student Helpline SUPPORT FOR STUDENT CONCERNS, COMPLAINTS AND COLLEGE WIDE ISSUES IN AND OUT OF THE COLLEGE CLASSROOM. Chandler-Gilbert Community College is committed to the development of our students. Students may need support to review and resolve complaints, concerns and issues that they face here at the college in and out of the classroom. The following steps are recommended to any student who has a problem and need some guidance as to next steps. This support relates to any college issues related to classes, faculty, other students, college services, college staff and events and activities. We will also help direct students to personal and academic support. Our role is not to judge your complaint or concern but to help you resolve it in an appropriate manner. If you need someone to help you figure out where to start with you complaint or concern, please follow the steps listed below. 1. Call (480) 732-7309 for support. We will listen to your concern and help direct you through the appropriate process. We offer non-judgmental support to all CGCC students. This office serves as an advocate for any student issues at CGCC. 2. Call the CGCC Student Helpline at (480) 732-7309. You can leave a recorded message on this line 24 hours a day. Please leave your name, your concern and the student advocate will return your call and help you with your issue, complaint or concerns. 3. Email bill.crawford.iii@cgc.edu directly. Please explain what is happening, your name and the best way to contact you. Emails are responded to on a daily basis. All emails will be confidential to the Vice President. All students are welcome to call (480) 732-7309, come by the Coyote Center at the Pecos Campus, or e-mail the Vice President of Student Affairs with any issues related to Chandler-Gilbert Community College at: bill.crawford.iii@cgc.edu. The Student Advocate's Office provides information on all student services and the following MCCCD policies: • Student Rights and Responsibilities • Student Conduct and Grievances • ADA Accommodations • Sexual Harassment Issues • 504 and EEOC Issues/Discrimination Issues • Employee Discrimination Issues • Student Emergencies STUDENT HELPLINE: (480) 732-7309 The 24-hour HELPLINE affords students another way to communicate any personal, social, or academic concern they may have while attending CGCC. The HELPLINE is a